Privacy

Last updated: June 8, 2023

Overview

This Privacy Policy describes the personal information we collect and/or process to provide the services offered by Struct Chat, Inc., a Delaware corporation (“Struct Chat,” “we,” “us” or “our”), including through any app, website, platform, or integration (the “Services”). Services covered in this Privacy Policy do not include services developed by us that are covered under a separate privacy policy.

At Struct Chat, we respect your privacy rights and recognize the importance of protecting your information. Your access to and use of the Services is conditional upon your acceptance of and compliance with this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Services.

We may change this Privacy Policy from time to time. If we make any changes, we will revise the date at the top of this Privacy Policy. We encourage you to periodically review our Privacy Policy to stay informed about our data protection practices and the ways you can help protect your privacy.

Collection of Information

Struct Chat collects information in the following ways:

• Information You Provide. We collect the information you directly provide to Struct Chat when you register for and/or use the Services, such as Slack usernames, email ids, messages, chats and conversations, content, information, files, images, etc.

• Information We Collect Automatically. We collect information related to your usage of the Services and the devices you use to access those Services.

• Information We Collect from Other Sources. We collect information from third parties, like Slack, where you have provided us with access to information from those third parties.

There may be situations where you do not have the ability to decline to provide information. This includes where Struct Chat automatically collects personal information through your use of Services. In other situations, you can decline to provide information to Struct Chat when asked for it. If you decline to provide information where Struct Chat requires such information to operate the Services and fulfill our obligations, you may not be able to use the applicable Service(s).

This may include situations where:

• Struct Chat asks you to provide personal information to create an account;

• Struct Chat asks you to provide personal information to be able to add features; or

• A third-party application asks you to provide information to use their feature or service.

Use, Sharing and Disclosure of Information

We understand that your personal information is important to you, and that is why you have choices in how your personal information is used and shared. You can exercise your data protection and privacy rights at any time by contacting Struct Chat as provided at the end of this Privacy Policy.

Struct Chat uses information collected to provide Struct Chat Services. We retain all the information that we collect until we no longer need the information. Struct Chat will process and transfer information within and to the U.S. and other countries and territories from which Struct Chat or its authorized third parties may operate, which may have different privacy laws from your country of residence. If you are in the European Economic Area (EEA), Switzerland, or the UK, or a resident of California or another U.S. state with applicable privacy laws, please refer to the respective dedicated sections below.

We will not share personal information about you with any third-parties, unless you allow it, as described in this Privacy Policy, or in connection with providing you the Struct Chat Services. We may disclose information to (i) third-parties, vendors or other services providers working on our behalf; (ii) third-parties in connection with integrations or other third-party products used while working with the Services or (iii) when necessary, to protect the security and safety of our users or when required by law or a legal process. You agree that the privacy of any information shared with any third-party to provide the Struct Chat Services is pursuant to such parties’ privacy terms and it is up to you to read and fully understand their privacy policies. We do not sell your personal information.

In connection with providing the Struct Chat Services, we may share certain of your information with third-party processors (each a “Subprocessor”). This may include, for example, public-facing information from your Slack account (i.e., your name or username), your posts and thread responses and the date that you added content to a Slack workspace. You consent to the sharing of your data with such Subprocessors. Specifically, we use the following Subprocessors to perform functions in connection with providing the Services:

Some web browsers can be set to send “Do Not Track” signals to platforms, or users may use other ways to indicate their preference that certain web technologies are not used to track their online activity. Struct Chat does not comply with or accept such Do Not Track signals or similar mechanisms.

It’s important to be aware that if you use any public communication methods, such as chat rooms, commenting on posts, posting on threads, forums, or features offered through the Services, all information that you share will be visible to others who can read, use and collect this information and send you unsolicited messages. Struct Chat is not responsible for how others may use the personal information you choose to publicly share when using the Services.

Protection of Personal Information

Struct Chat complies with all applicable data protection, privacy, and security breach notification laws. We have implemented the following measures to protect and safeguard your personal information:

• Limiting the amount of personal information that we collect to necessary information only.

• Having comprehensive security policies and procedures.

• Training our employees.

• Requiring our employees to sign confidentiality agreements.

Your Rights

You have the following rights concerning your personal information:

• The right to access the personal information that we have collected about you.

• The right to say no to the sale of your personal information.

• The right to request that we delete personal information that we have collected on you.

• The right to request that we amend any of the information that we have collected about you.

• The right to withdraw your consent to the processing of your data.

• The right to request that we restrict the processing of your data.

• The right to complain about our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

• The right to stop receiving unwanted direct marketing.

Children’s Privacy

The Services are intended for use by a general audience and are not directed to individuals under the age of 16. We do not knowingly collect information from anyone under 16. If we become aware anyone under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that anyone younger than 16 has provided us with personal information, please contact us and we will take steps to delete such information.

Cookies

Cookies are text files with small pieces of data that are used to identify your computer as you use a computer network. When a cookie is exchanged between your computer and the network server, the server reads the ID and knows what information it should specifically serve you. As cookies are regularly used by several websites, users will be prompted to accept cookies or decline them. Disabling cookies may limit certain features of the Services. In our case, we do not set and access our own cookies, but we do use third-party cookies – like Google Analytics, cookies needed to integrate with platforms like Slack and cookies added by users to sites powered by us.

Third-Party Websites

Our Services may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their privacy policies. Any inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

California Residents

If you are a California resident, you have the rights outlined in this section. If there are any conflicts between this section and any other provision of this Privacy Policy and you are a California resident, the portion that is more protective of your personal information shall control to the extent of such conflict.

Your rights under the CCPA:

• Right to Know and Access. You may submit a verifiable request to learn more about our information practices and for the specific pieces of personal information we have collected about you.

• Right to Correct. You can correct inaccurate information by updating your profile information in your account.

• Right to Delete. You may submit a verifiable request that we delete personal information we have collected from you.

• Right to Opt-out of Sales/Sharing. You have the right to opt out of “sharing” or “sales” of your information. If you have an account with us and you visit our site with an opt-out preference signal (such as Global Privacy Control) enabled, we will treat this as an opt-out request.

• Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.

In addition to exercising these rights yourself, you may also designate an authorized agent to make these requests on your behalf. If the authorized agent does not provide valid power of attorney, we will ask you to verify the request via email or your password-protected account.

If you need help exercising these rights, contact us as indicated at the end of this Privacy Policy.

International Data

You agree to and acknowledge that your information may be transferred to and maintained on servers located out of your respective country, province, state, or other governmental jurisdiction where the privacy laws may not be as protective. Accessing, using, and submitting information to the Services represents your agreement to (1) the transfer of your information to the United States and (2) the collection, usage, and disclosure of your information in accordance with United States law and this Privacy Policy. To the extent that data is transferred abroad, we will ensure compliance with the requirements of the applicable laws in the respective jurisdiction in line with our obligations. In particular, we will offer safeguards if we transfer data from jurisdictions with different data protection laws, such as the EU’s General Data Protection Regulation and the Asia-Pacific Economic Cooperation Cross Border Privacy Rules.

Contacting Us

Please contact us at hey@struct.ai if you:

• Have questions about this Privacy Policy;

• Wish to make a complaint or have a concern about our handling of your personal information; or

• Seek to report a possible breach of privacy laws.

We will respond to most consumer concerns within 30 of receipt, however, some requests may take longer. We will notify you in writing if we need more time to respond. We can deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.