Got questions?
We got answers

Got questions?
We got answers

Got questions?
We got answers

The basics

Hi, yeah, so what is Struct again?

Struct is a brand-new real-time chat platform designed from the ground up around threads, feeds and AI. It's designed to amplify your productivity and fix chat for good.

Hi, yeah, so what is Struct again?

Struct is a brand-new real-time chat platform designed from the ground up around threads, feeds and AI. It's designed to amplify your productivity and fix chat for good.

Hi, yeah, so what is Struct again?

Struct is a brand-new real-time chat platform designed from the ground up around threads, feeds and AI. It's designed to amplify your productivity and fix chat for good.

So how does it work?
So how does it work?
So how does it work?
Why is it better?
Why is it better?
Why is it better?
What do I need to get started?
What do I need to get started?
What do I need to get started?
How much does it cost?
How much does it cost?
How much does it cost?
Can I still use Slack?
Can I still use Slack?
Can I still use Slack?
Wait, so is Slack required?
Wait, so is Slack required?
Wait, so is Slack required?
My community is on Discord. Can I use Struct?
My community is on Discord. Can I use Struct?
My community is on Discord. Can I use Struct?

Moving from Slack

What if we're ready to move away from Slack?

If your team is set to move away from Slack, Struct is prepared to welcome you. We’ve built tools to import your threads, channels, and member lists, ensuring a smooth transition that keeps your momentum and conversations intact.

Reach out to us at hey@struct.ai and we’ll get you started

What if we're ready to move away from Slack?

If your team is set to move away from Slack, Struct is prepared to welcome you. We’ve built tools to import your threads, channels, and member lists, ensuring a smooth transition that keeps your momentum and conversations intact.

Reach out to us at hey@struct.ai and we’ll get you started

What if we're ready to move away from Slack?

If your team is set to move away from Slack, Struct is prepared to welcome you. We’ve built tools to import your threads, channels, and member lists, ensuring a smooth transition that keeps your momentum and conversations intact.

Reach out to us at hey@struct.ai and we’ll get you started

So we can just move away from Slack and onto Struct?
So we can just move away from Slack and onto Struct?
So we can just move away from Slack and onto Struct?
We don’t lose all our Slack chats and stuff, do we?
We don’t lose all our Slack chats and stuff, do we?
We don’t lose all our Slack chats and stuff, do we?
And you can move from Discord to Struct too?
And you can move from Discord to Struct too?
And you can move from Discord to Struct too?

Using Struct app

Let's dive into the app. How do I get started?

If you want to start fresh: get early access and start your very own Struct org.

To chat on Slack: install Struct on your Slack domain to unlock the new features. You may need assistance from your admin for this step. After Struct is set up in your organization, simply connect individual permissions to enable chat sync, allowing you to chat with your Slack peers on Struct (and vice versa).

For the optimal experience, we recommend downloading the app. Look out for emails and in-app prompts guiding you and your team through this process. It’s all straightforward and hassle-free.

Struct is also fully functional in your browser. You can reach your org at any time at the url app.struct.ai

Let's dive into the app. How do I get started?

If you want to start fresh: get early access and start your very own Struct org.

To chat on Slack: install Struct on your Slack domain to unlock the new features. You may need assistance from your admin for this step. After Struct is set up in your organization, simply connect individual permissions to enable chat sync, allowing you to chat with your Slack peers on Struct (and vice versa).

For the optimal experience, we recommend downloading the app. Look out for emails and in-app prompts guiding you and your team through this process. It’s all straightforward and hassle-free.

Struct is also fully functional in your browser. You can reach your org at any time at the url app.struct.ai

Let's dive into the app. How do I get started?

If you want to start fresh: get early access and start your very own Struct org.

To chat on Slack: install Struct on your Slack domain to unlock the new features. You may need assistance from your admin for this step. After Struct is set up in your organization, simply connect individual permissions to enable chat sync, allowing you to chat with your Slack peers on Struct (and vice versa).

For the optimal experience, we recommend downloading the app. Look out for emails and in-app prompts guiding you and your team through this process. It’s all straightforward and hassle-free.

Struct is also fully functional in your browser. You can reach your org at any time at the url app.struct.ai

Alright, then what?
Alright, then what?
Alright, then what?
Oh, these threads are cool! But where are my channels?
Oh, these threads are cool! But where are my channels?
Oh, these threads are cool! But where are my channels?
What are hashtags for?
What are hashtags for?
What are hashtags for?
Does having a feed ever get a bit overwhelming?
Does having a feed ever get a bit overwhelming?
Does having a feed ever get a bit overwhelming?
What if I want to save my search filters so I can go back to them?
What if I want to save my search filters so I can go back to them?
What if I want to save my search filters so I can go back to them?
How do I invite new members?
How do I invite new members?
How do I invite new members?
How do I make a new channel?
How do I make a new channel?
How do I make a new channel?
And I join channels from the same place?
And I join channels from the same place?
And I join channels from the same place?
Are my DMs and notes private?
Are my DMs and notes private?
Are my DMs and notes private?

Auto-SEO pages & Struct Knowledge Base

What is Struct Knowledge Base?

The Struct Knowledge Base is a collective repository built from your team's Slack conversations. Acting as the central intelligence of your Struct organization, it organizes discussions, decisions, and insights into a searchable database. This ensures that valuable information is preserved and easily accessible, enabling your team to build an always-expanding community knowledge base.

It can also auto-generate SEO pages based on your public threads. So any time you help someone in a public channel you can help the entire internet. This is a boon for community growth, amplifying your reach, while lowering barriers to all the useful knowledge that flows through your community daily.

What is Struct Knowledge Base?

The Struct Knowledge Base is a collective repository built from your team's Slack conversations. Acting as the central intelligence of your Struct organization, it organizes discussions, decisions, and insights into a searchable database. This ensures that valuable information is preserved and easily accessible, enabling your team to build an always-expanding community knowledge base.

It can also auto-generate SEO pages based on your public threads. So any time you help someone in a public channel you can help the entire internet. This is a boon for community growth, amplifying your reach, while lowering barriers to all the useful knowledge that flows through your community daily.

What is Struct Knowledge Base?

The Struct Knowledge Base is a collective repository built from your team's Slack conversations. Acting as the central intelligence of your Struct organization, it organizes discussions, decisions, and insights into a searchable database. This ensures that valuable information is preserved and easily accessible, enabling your team to build an always-expanding community knowledge base.

It can also auto-generate SEO pages based on your public threads. So any time you help someone in a public channel you can help the entire internet. This is a boon for community growth, amplifying your reach, while lowering barriers to all the useful knowledge that flows through your community daily.

How do I turn on Struct Knowledge Base and get SEO pages?
How do I turn on Struct Knowledge Base and get SEO pages?
How do I turn on Struct Knowledge Base and get SEO pages?
Wait, are all my Struct conversations public?
Wait, are all my Struct conversations public?
Wait, are all my Struct conversations public?
How does Struct Knowledge Base compare against existing tools?
How does Struct Knowledge Base compare against existing tools?
How does Struct Knowledge Base compare against existing tools?

Privacy

Does Struct use OpenAI? What's OpenAI's privacy policy?

Struct does use OpenAI to generate the title and summary for conversations. OpenAI platform is a SOC 2 compliant, and does NOT use the API data for training or keep it for more than 30 days, unless required by law. See OpenAI data usage policy.

Also see this tweet by Sam Altman.

Does Struct use OpenAI? What's OpenAI's privacy policy?

Struct does use OpenAI to generate the title and summary for conversations. OpenAI platform is a SOC 2 compliant, and does NOT use the API data for training or keep it for more than 30 days, unless required by law. See OpenAI data usage policy.

Also see this tweet by Sam Altman.

Does Struct use OpenAI? What's OpenAI's privacy policy?

Struct does use OpenAI to generate the title and summary for conversations. OpenAI platform is a SOC 2 compliant, and does NOT use the API data for training or keep it for more than 30 days, unless required by law. See OpenAI data usage policy.

Also see this tweet by Sam Altman.

Troubleshooting

We strive to ensure Struct is both aesthetically pleasing and reliable. However, if you encounter any discrepancies or issues, many can be resolved through a few straightforward measures. Here's a breakdown of common troubleshooting steps and why they're important:

Keeping your system OS up to date

Regular updates to your operating system ensure compatibility and security, helping Struct run smoothly. These updates often include critical patches that can improve the performance and stability of applications like Struct.

Keeping your system OS up to date

Regular updates to your operating system ensure compatibility and security, helping Struct run smoothly. These updates often include critical patches that can improve the performance and stability of applications like Struct.

Keeping your system OS up to date
Updating your systems primary browser (Edge for Windows, Safari for Mac)
Updating your systems primary browser (Edge for Windows, Safari for Mac)
Updating your systems primary browser (Edge for Windows, Safari for Mac)
Refresh your page (Cmd+R for Mac, Ctrl+R for Windows)
Refresh your page (Cmd+R for Mac, Ctrl+R for Windows)
Refresh your page (Cmd+R for Mac, Ctrl+R for Windows)
First sync when adding Struct to your Slack domain
First sync when adding Struct to your Slack domain
First sync when adding Struct to your Slack domain
Individual account sync with Slack
Individual account sync with Slack
Individual account sync with Slack

The only chat platform built for open source communities

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The only chat platform built for open source communities

The only chat platform built for open source communities